Web development: from simple to highly complex
Customer Relationship Management (CRM)
Our Customer Relationship Management (CRM) systems are based on modern web technologies and run independently of specific systems, globally, simply and securely. They can be connected flexibly to interfaces for ERP and BI platforms.
Even if there is a clear commitment to the advantages of standard solutions, each system must be as individual as the business behind it. For very special requirements we develop individual systems with flexible expansion options using modular components. The interfaces that we develop can be used easily and intuitively.
Key functional areas of our CRM systems:
- Operational support for sales and back office support
- Reporting and forms
- Management support
- Planning functions
- Supplier management
- Mobile device support
Internet and intranet solutions
During development, we take into account our customers’ internal and external environment. All customers therefore achieve the highest possible scope of service improvements, efficiency increases and cost savings.
We develop customised IT solutions for our customers:
- Portals based on content management systems
- Search engine optimisation
- Intranet/extranet applications
- BI applications based on QlikView
- Apps for mobile devices
Internal intranet solutions make a key contribution to improving internal communication. We develop solutions based on system standards that meet our customers’ requirements for simple, international and effective communication.
Digital change poses a particular challenge for any company that chooses IT as one of its most important future investments. The integrated analysis, networking and use of data is a key competitive factor.
Individual solutions adapted to the customer’s and industry’s specific needs are essential. We support our customers in developing appropriate e-commerce solutions.
Karsten Höppner, Managing IT Architect
“Communication and external presentation is a key success factor for many companies. Our IT solutions support our customers in easily contacting existing and potential customers and quickly adapting to the newest trends and developments.”